Certificate Programme in Business French Customer Relationship Management

Wednesday, 08 October 2025 09:40:04

International applicants and their qualifications are accepted

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Overview

Overview

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Business French Customer Relationship Management is a certificate program designed for professionals seeking to enhance their French language skills and CRM expertise.


This program focuses on practical application. You'll master French business communication for effective client interactions.


Learn to build strong relationships with French-speaking clients. Improve your negotiation and conflict-resolution skills in French. This Certificate Programme covers sales, marketing, and customer service aspects within a French-speaking business context.


The curriculum integrates French language training with CRM best practices. Ideal for professionals in international business, marketing, or sales.


Enhance your career prospects. Enroll now and explore the Business French Customer Relationship Management program today!

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Business French Customer Relationship Management (CRM) is a certificate programme designed to equip you with the essential skills to excel in international business. Master French business communication and CRM techniques tailored for the Francophone market. This intensive programme combines language acquisition with practical CRM strategies, including negotiation, client management, and intercultural communication. Enhance your career prospects in export, import, and international business development. Gain a competitive edge with our unique blend of language and business expertise. Secure your place and unlock exciting opportunities in the global marketplace.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Fundamentals of French Business Communication
• Customer Relationship Management (CRM) Principles
• French Business Etiquette and Cultural Nuances
• Telephone and Email Communication in French for CRM
• Handling Customer Complaints and Issues in French
• Building Rapport and Trust with French Clients
• Sales Techniques and Negotiation in French Business
• Using CRM Software in a French Business Context
• French Business Terminology and Vocabulary for CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Business French CRM) Description
International Account Manager (French Speaking) Manage key accounts in France, leveraging strong French communication and CRM skills for client retention and growth. High demand role in diverse sectors.
French-Speaking Customer Success Manager Ensure customer satisfaction and retention through proactive communication and CRM system utilization. Requires excellent French fluency and relationship management abilities.
Business Development Representative (French Market) Identify and develop new business opportunities in the French market, utilizing CRM for lead management and sales tracking. Strong French language and sales skills are essential.
French Bilingual Customer Support Specialist Provide exceptional customer support in French, using CRM systems to manage customer interactions and resolve issues efficiently. Excellent communication and problem-solving skills are required.

Key facts about Certificate Programme in Business French Customer Relationship Management

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This Certificate Programme in Business French Customer Relationship Management equips participants with the essential skills to excel in French-speaking business environments. The program focuses on practical application, blending language proficiency with CRM strategies.


Learning outcomes include fluency in business French for customer interactions, mastery of CRM software applications, and the ability to develop and implement effective customer relationship strategies within a French-speaking context. Participants will gain proficiency in negotiation, conflict resolution, and client management techniques specifically tailored to the French business culture.


The program duration is typically [Insert Duration Here], allowing for a comprehensive yet manageable learning experience. The curriculum is designed to be flexible, catering to both full-time and part-time learning preferences. This includes a blend of online learning modules and potentially [Mention any workshops or in-person sessions].


This Certificate Programme in Business French Customer Relationship Management boasts significant industry relevance. Graduates are well-prepared for roles in international business, customer service, sales, and marketing within companies operating in French-speaking markets. The skills acquired are highly sought after, making graduates competitive candidates in a globalized marketplace. The program also addresses intercultural communication, enhancing employability in diverse teams.


Upon completion, graduates receive a certificate demonstrating their expertise in Business French and Customer Relationship Management, enhancing their professional profiles and opening doors to exciting career opportunities within the international business landscape. This certification is a valuable asset for those seeking advancement within their current organizations or a transition to a new role leveraging French language skills and CRM expertise.

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Why this course?

A Certificate Programme in Business French Customer Relationship Management is increasingly significant in today's globalised market. The UK's strong trading relationship with France necessitates professionals fluent in French and adept at CRM. According to the Office for National Statistics, France is the UK's second-largest trading partner in the EU, highlighting the considerable demand for individuals skilled in Franco-British business communication. This demand is further amplified by the increasing importance of excellent customer service, crucial for maintaining competitive edge in the increasingly international business environment.

Sector Approximate Salary (£)
Tourism 28000-45000
Retail 25000-40000
Finance 35000-60000

Business French proficiency combined with effective CRM techniques is a highly marketable skill set, allowing graduates to excel in various sectors and significantly increase their earning potential. This Certificate Programme directly addresses this industry need, equipping learners with the practical skills and knowledge required to thrive in this competitive landscape. The programme is, therefore, crucial for enhancing both personal and professional prospects.

Who should enrol in Certificate Programme in Business French Customer Relationship Management?

Ideal Candidate Profile Key Characteristics
Business Professionals Individuals working in UK customer-facing roles seeking to enhance their French language skills and CRM strategies. Over 70% of UK businesses have international dealings, requiring strong communication in multiple languages. This certificate programme provides the practical language and customer relationship management skills needed to improve international client relations and boost sales.
Aspiring Managers Those aiming for management positions requiring excellent communication and client management expertise. Mastering French significantly increases career prospects, especially in sectors like tourism, retail, and finance – industries where fluency in French is a strong advantage.
Entrepreneurs & Freelancers Individuals with existing businesses or those launching ventures focused on the French market or interacting extensively with French-speaking clients. Improving customer relationships through effective French communication and CRM techniques is paramount for business growth and sustainability in the competitive UK market.