Certified Specialist Programme in Crisis Communication and Problem Solving

Wednesday, 15 October 2025 09:16:23

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in Crisis Communication and Problem Solving equips professionals with vital skills for navigating challenging situations.


This intensive programme focuses on crisis management, risk assessment, and communication strategies.


Learn to develop effective communication plans and media relations techniques. The programme benefits public relations, corporate communications, and leadership professionals.


Master problem-solving methodologies and build resilience against reputational damage. This Certified Specialist Programme in Crisis Communication and Problem Solving is your key to success.


Explore the programme details and transform your crisis response capabilities today!

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Crisis Communication Strategies & Planning
• Risk Assessment and Mitigation for Effective Problem Solving
• Media Relations and Public Engagement during a Crisis
• Crisis Communication Training and Exercises (includes simulations and tabletop exercises)
• Social Media Management in a Crisis
• Legal and Ethical Considerations in Crisis Communication
• Internal Communication during a Crisis: Stakeholder Management
• Post-Crisis Review and Analysis: Lessons Learned and Continuous Improvement
• Crisis Communication Technology and Tools

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Crisis Communication & Problem Solving) Description
Crisis Communication Manager Develops and implements crisis communication strategies; manages media relations during critical incidents; ensures consistent messaging. High demand in diverse sectors.
Public Relations Specialist (Crisis Management) Handles media inquiries, maintains brand reputation during crises, and develops proactive communication plans to mitigate risks. Strong problem-solving skills are essential.
Risk and Crisis Consultant Advises organizations on risk assessment, crisis preparedness, and response planning; provides expert guidance during crises. Expertise in problem-solving is paramount.
Reputation Management Specialist Focuses on protecting and enhancing organizational reputation; manages online and offline narratives during crises; crucial role in damage control.

Key facts about Certified Specialist Programme in Crisis Communication and Problem Solving

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The Certified Specialist Programme in Crisis Communication and Problem Solving equips professionals with the essential skills to navigate complex situations and protect their organization's reputation. This intensive program focuses on developing practical strategies for effective crisis management and communication.


Learning outcomes include mastering crisis communication strategies, developing effective problem-solving techniques, and understanding risk assessment and mitigation. Participants learn to craft compelling narratives, manage stakeholder expectations, and leverage media relations during a crisis. The program also covers legal and ethical considerations relevant to crisis management.


The program's duration is typically [Insert Duration Here], encompassing a blend of online modules, interactive workshops, and case study analyses. This flexible learning approach caters to busy professionals while ensuring a deep understanding of crisis communication principles and problem-solving methodologies.


This Certified Specialist Programme in Crisis Communication and Problem Solving holds significant industry relevance across various sectors including public relations, corporate communications, government, and non-profit organizations. Graduates gain valuable skills highly sought after in today's dynamic and unpredictable environment, enhancing their career prospects and organizational value.


The program integrates best practices in risk management and reputation management, ensuring graduates are well-prepared to handle any crisis effectively. The certification demonstrates a high level of competence in crisis communication and problem-solving, setting graduates apart in a competitive job market.


The curriculum incorporates real-world examples and simulations, providing practical experience in managing difficult situations. Upon successful completion, participants receive a globally recognized certification, showcasing their expertise in crisis communication and problem-solving.

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Why this course?

The Certified Specialist Programme in Crisis Communication and Problem Solving is increasingly significant in today's volatile market. UK businesses face rising reputational risks; a recent study showed 70% of UK SMEs experienced a crisis in the last five years, highlighting the crucial need for effective crisis management. This programme equips professionals with the skills to navigate complex situations, mitigate damage, and protect brand integrity. With over 6 million SMEs in the UK, the demand for skilled crisis communicators is soaring.

Crisis Type Impact on Reputation Programme Relevance
Social Media Outrage High, rapid spread Essential for rapid response training
Data Breach Very High, legal implications Provides expertise in legal & regulatory compliance
Supply Chain Disruption Moderate, affects customer trust Develops proactive risk management skills

Who should enrol in Certified Specialist Programme in Crisis Communication and Problem Solving?

Ideal Audience for the Certified Specialist Programme in Crisis Communication and Problem Solving
This intensive programme is perfect for UK professionals facing high-pressure situations, needing advanced skills in risk management, and effective communication strategies. Approximately 70% of UK businesses experience a reputational crisis yearly (Source: Hypothetical UK statistic - replace with actual data if available), highlighting the urgent need for this training. Our programme empowers professionals such as PR managers, CEOs, and senior executives to confidently navigate difficult situations and deliver swift, effective solutions. It's also ideal for those in the public sector, emergency services, and other high-stakes environments. We specifically cater to individuals wanting to build resilience, refine their problem-solving capabilities, and master advanced communication techniques for crisis management.